Your satisfaction is a priority and we will make every effort to correct any mistakes, wrong item(s), damages, or defects made in the order. In all other instances, sales are final.
Please note that mystery type yarn boxes / subscription boxes / advent calendars are not eligible for return or cancelation due to the color not being of your liking (that’s the fun and surprise of the mystery boxes!)
We are not responsible for any items lost, stolen, or confirmed as delivered once they have been shipped. We can not replace or issue a refund for packages lost, stolen, or confirmed as delivered once the package has left our facility.